Tag Archives: small business tips

6 Scheduling Conflicts and How to Avoid Them

October 13, 2021 | 26 views

6 Scheduling Conflicts and How to Avoid Them
6 Scheduling Conflicts and How to Avoid Them

Last week, I ran into an HR manager whose eyes grew when I mentioned our scheduling software. She was interested in the benefits because while scheduling can be tedious, she excitedly expressed how important it is. “People want it right,” she said, clearly having had the experience of disgruntled employees and managers whose scheduling was not smooth. Here, I’ve distilled our conversation to focus on six types of scheduling conflicts and how easy-to-use scheduling software avoids them.

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Hiring for Seasonal Retail Workers – Why Virtual Hiring Works

October 6, 2021 | 51 views

Hiring for Seasonal Retail Workers – Why Virtual Hiring Works
Hiring for Seasonal Retail Workers – Why Virtual Hiring Works

The holidays bring expanded opportunities for many types of retail locations. Holiday travel, dining, and catered events usually increase. Salons and entertainment venues gear up for holiday spending and celebrations. Pandemic or not, we see economic growth in retail sectors where a seasonal workforce is needed. Virtually hiring seasonal workers is an appropriate and efficient technique to hire seasonal employees quickly. Here’s why:

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  1. Safety matters. This $@&# pandemic isn’t going away—at least not this holiday season. Virtual hiring methods allow you to schedule interviews with prospective employees remotely while still seeing their facial expressions. For now, an online interview without a mask is better than an in-person interview with masks.
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Qualities That Create a “Good” Work Schedule

September 29, 2021 | 55 views

Qualities That Create a “Good” Work Schedule
Qualities That Create a “Good” Work Schedule

What one person considers a good work schedule is not the same as another person’s ideal schedule. For a long time, we lumped the idea that we could be happy at work and home into a work-life balance concept that somehow perfected workloads while providing time for personal pursuits. The idea was that if we tried hard enough, we could neatly relegate workload demands to specific hours of the day. Then, an employee could then manage their personal needs (outside of work) accordingly.

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Employee Scheduling Methods Cause Attrition—What You Can Do About It

September 22, 2021 | 99 views

Employee Scheduling Methods Cause Attrition—What You Can Do About It
Employee Scheduling Methods Cause Attrition—What You Can Do About It

It’s not news that hiring and keeping hourly employees was particularly difficult in the last year and a half. First, it was the pandemic and immediate drops in revenue that made us lay off workers or cut their hours. When we were ready to hire them back, we discovered that “economic incentives” like unemployment hindered our businesses’ abilities to rehire and fulfill demand. And now, we see that the time spent working from home (or not working at all) changed priorities for many workers. It has been a rougher ride than usual for managers who need employees to stick around.

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Is the 4-Day Work Week Worth Reconsidering?

September 15, 2021 | 98 views

Is the 4-Day Work Week Worth Reconsidering?
Is the 4-Day Work Week Worth Reconsidering?

A 4-day work week has always sounded attractive. Not too long, not unreasonably short. I could enjoy longer weekends and probably still get my work done each week before traveling on weekends to cheer on my son’s football team.

We’ve written about this idea before. What struck me recently was how the combination of pandemic-related demands for scheduling flexibility have combined with large movements to a 4-day week. Naturally, there are concerns about how some schedules might be too condensed and cause more harm than good. And even Utah’s government reverted to a traditional 5-day schedule after budget savings were not enough to outweigh citizen complaints about reduced availability (although local governments in Denmark, Spain, West Virginia, and Colorado have stayed with their 4-day weeks).

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Which Employees Deserve a Promotion?

September 8, 2021 | 138 views

Which Employees Deserve a Promotion?
Which Employees Deserve a Promotion?

The career development of employees helps your business grow. It increases self-confidence and improves employee engagement when staff members understand how they can advance their careers. Appropriate staff development helps your organization, also, because it is cost-effective to promote internal people rather than hiring and training someone new. The challenge for managers is recognizing talent along with productive work. It is not always a hard skill set that determines increased responsibility. Sometimes, there are internal motivations in employees that will make an employee more deserving of a promotion.

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Softer Leadership Qualities for Better Staff Management

August 25, 2021 | 183 views

Softer Leadership Qualities for Better Staff Management
Softer Leadership Qualities for Better Staff Management

Occasionally, it strikes me how leading and coaching employees and others is a particularly heavy responsibility. Whether I’m working with a child’s athletic team or developing my own staff, every word and action becomes a model for others. Staff management sometimes feels no different than parenting my kids on how to succeed. What I’ve discovered is that experience is respected, but that softer qualities make good leaders and model appropriate behavior expectations for staff.

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Scheduling Employees When You Aren’t Sure of Demand

August 18, 2021 | 144 views

Scheduling Employees When You Aren’t Sure of Demand
Scheduling Employees When You Aren’t Sure of Demand

Yesterday, I walked into a retail store where a sign greeted me, apologizing ahead of time for long wait times due to limited staff. Limited staff is a recurring news topic these days, so I expected my shopping service to be a bit slow. Instead, I found a store nearly devoid of customers. It was a quiet time of day, so that was not so odd. What surprised me was that after reading the warning sign and seeing an empty establishment, I discovered three employees on the clock with no customers to help.

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Controlling Labor Costs in Hospitality

August 11, 2021 | 135 views

Controlling Labor Costs in Hospitality
Controlling Labor Costs in Hospitality

Controlling labor costs is always a top priority to manage profit. Labor is usually the largest portion of a business’s total expense, so any changes in wages directly influence business success. This is particularly true in the hospitality service industry. Employees provide the services you sell, and they are important to the organization’s success.

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5 Rules for Scheduling Staff Meetings – Perils and Promise

August 4, 2021 | 157 views

5 Rules for Scheduling Staff Meetings – Perils and Promise
5 Rules for Scheduling Staff Meetings – Perils and Promise

Do you hear a collective groan from employees when you schedule a staff meeting? Employees hear “meeting” and think something important (and probably bad) must be shared with everyone simultaneously. This is especially true for unplanned and unexpected meetings, but even if staff meetings are regular and consistent, the response is not always positive.

It does not matter if a meeting is departmental, all-staff, or simply one-on-one—the reception from employees is not always warm. There are good reasons for this, though. To avoid it, promise a well-organized meeting to encourage good response and participation from employees.

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