Creating Staff Schedules in Your New Small Business

October 27, 2021 | 116 views

Creating Staff Schedules in Your New Small Business
Creating Staff Schedules in Your New Small Business

Starting a new business can feel a bit chaotic. Everything is new and feels strange. There is little pattern to each day, yet, and no consistency. Scheduling employees feels similarly odd, too, especially in the early days of opening a new business. You will juggle good (and maybe not-so-good) employees and those who are often ill. Or an otherwise normal day ramps way up (or down) without anticipating employee resources accurately. The early days will continually present you with new situations to manage, and appropriate staffing is fundamental to keeping things balanced. Creating staff schedules that work for your new business will go smoother with a few key strategies.

Who is Your Top Employee?

When employees are efficient, they accomplish tasks while minimizing labor costs and contributing to greater revenue through enhanced sales or processes. Find that singularly top-notch employee and then use that person as the hub of your scheduling patterns. Create your work schedules around that best-performing employee—it will help ensure strategic, capable coverage throughout various shifts and provide an example of stellar effort for other staff to emulate.

Automate Your Process

You are probably overwhelmed with new technology for your business. Learning POS systems and CRM software is important. Likewise, you can streamline your operation even more with employee scheduling software that manages key positions, hours, and shift preferences. Changing a handwritten chart or a document sheet takes time away from running your operation, so find a simple way to make automated adjustments. Employees can also use it to cover shifts on their own, and it reduces your workload as well.

Focus on Communication

When an employee does not show up for a shift, the reason is usually a misunderstanding. No matter what system you use for scheduling, it needs to be well-communicated and readily available to access. As the manager, encourage high levels of communication about scheduling with your software. From laptops to phones, employees can receive consistent updates to schedules, task lists, and changes. When the process is consistent, it allows employees time to plan. Then, they will be ready to work on time without any miscommunication

Stay Nimble

Keep employees happy and productive by striving to accommodate their preferred hours and days off. We all need flexibility at times, and they will appreciate it if you understand their situations. If you are collaborative with employees in practice, they will also flex to accommodate surges in work demands for your business’s high-season activities or events. Staying nimble is more than being accommodating—it means staffing appropriately to ensure readiness for unexpected situations. Whether an employee becomes ill or you have a happy acceleration in volume, you will want extra human resources to fill in as needed.

Creating employee schedules that work for you can be stressful, especially as you grow a new business venture. It will take some time to find your groove and understand when and how scheduling needs fluctuate. With good systems and staff in place, you can remain flexible for employees and fulfill your new organization’s staffing needs. 

Author Profile Jon Forknell is the Vice President and General Manager of Atlas Business Solutions, Inc., a software marketing company specializing in employee scheduling software, including ScheduleBase employee scheduling software, and other business software solutions. In the past, Jon has been recognized by the U.S. Small Business Administration as a SBA Young Entrepreneur of the Year. For many years, Atlas Business Solutions has been named one of Software Magazine’s Top 500 Software Companies.

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