Use Schedule Details to Share News and Tasks with Employees

October 14, 2020 | 196 views

Use Schedule Details to Share News and Tasks with Employees
Use Schedule Details to Share News and Tasks with Employees

Do you ever leave notices for employees at work, or find yourself texting them details about an issue that will affect them? Every relationship builds on good communication, and employees are not different. Communicate often with your staff, and use multiple ways to get the word out that you want to share.

Leaving notes or counting on sending personal texts is not ideal. Instead, one of the features of ScheduleBase is an area to share details that employees need to know about an upcoming shift.

Scheduling work hours is only one part of planning workers. Make each person more effective by sharing expectations or news that is relevant to their upcoming shifts, especially when you don’t get to see every employee on every shift. This also will better prepare staff for the time they are working, and you can use schedule details broadly to provide useful knowledge to employees. Just imagine the information you can provide to develop good working relationships:

  1. Kudos. When an employee performed well or was appreciated by a client or guest, let the team know. A notice on the break room wall might work, too, but with scheduling software, you know that everyone will see at the notice.
  2. Heads up notes. If a restaurant has a special group during a shift, provide details so that employees are ready for the large group. If a contractor is expected to repair a machine during a shift, let everyone know so they are not surprised.
  3. Promotions and sales. Share details with the staff of specials you might be running. Keep them informed so they can participate and support your marketing initiatives. The best way to make them successful is to get everyone working to make them successful.
  4. Personnel changes. Is there a new employee to train? Or someone missing on a shift—these situations should be shared before your employee clocks in. Help them prepare for new faces and roles on that shift. On the flip side, if someone will not be available, let them know. If the brake repair specialist is not available, then employees can manage customer expectations.
  5. Inventory status. Everyone needs to know if you are out of a particular item or no longer offering a service. It is embarrassing to be caught unaware, so use schedule details to improve good service and employee knowledge.
  6. Task lists. If you have a specific need for a shift, provide schedule details directly in the app where employees see their scheduled hours. You can ask a few people to clean the employee refrigerator, or you can task someone with a project like printing new menus or cleaning library shelves. Whatever it is, employees will see your request ahead of time.
  7. Company news. If a new construction project is starting, for example, send that news with the employees’ schedule. There might be more details to share, but get the excitement started through direct communication with everyone.

Employees receive electronic notification on a mobile device or personal computer when their schedules are posted. Use that opportunity to share information and keep your employees informed and ready to provide the service you need and expect. They will appreciate it, too.

Author Profile Jon Forknell is the Vice President and General Manager of Atlas Business Solutions, Inc., a software marketing company specializing in employee scheduling software, including ScheduleBase employee scheduling software, and other business software solutions. In the past, Jon has been recognized by the U.S. Small Business Administration as a SBA Young Entrepreneur of the Year. Atlas Business Solutions was named as one of Software Magazine’s Top 500 Software Companies in 2004 through 2007, and 2010, 2013, 2014, 2016, 2017, and 2018.

This entry was posted in Small Business Tips and tagged , . Bookmark the permalink.

Comments are closed.