Tag Archives: holidays

How to Master Customer Service During the Holiday Rush

December 9, 2015 | 709 views

How to Master Customer Service During the Holiday Rush

How to Master Customer Service During the Holiday Rush

It’s the most wonderful time of the year. It’s also the most hectic. Crowds form, confusions arise, and customer tensions are at an all-time high.

 

Customer service is one of the biggest challenges in business. Toss in the holiday rush and you have a recipe for negative reviews, poor customer experiences, and lost sales. Before you lose your top customer service ranking (and potentially your best employees), here are a few tips to help you master customer service during the craziest time of year.

 

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How to Show Your Employees They’re Appreciated

November 18, 2015 | 841 views

How to Show Your Employees They’re Appreciated

How to Show Your Employees They’re Appreciated

‘Tis the season to be grateful. As you’re counting your blessings for your family, friends, and health consider your employees too.

 

Your employees are the people who keep your business running smoothly when you’re not around. They answer customer demands and put out small fires on a daily basis. It’s easy to miss saying “thanks” for all their hard work on a daily basis. This time of year gives you the perfect opportunity.

 

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