Tag Archives: employee stress

Keeping Your Team Performing Well in Stressful Situations

November 25, 2015 | 914 views

Keeping Your Team Performing Well in Stressful Situations

Keeping Your Team Performing Well in Stressful Situations

It’s supposed to be the most wonderful time of the year. However, when consumers get annoyed by the long lines, crowds of people, and stressful holiday travel, your employees are the ones who take the brunt of it.

 

 

One of the hardest times of the year to work in customer service is the holidays. Still, you need your team to continue offering high level service regardless of the stress they’re under. For many of your customers, the holiday season is their first opportunity to set foot in your store. Giving negative service could hurt your potential for future sales and lead to damaging online reviews.

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Is Your Management Style Causing Employee Stress?

September 23, 2013 | 5,695 views

Is Your Management Style Causing Employee Stress

Is Your Management Style Causing Employee Stress

Every small business manager has a management style, whether he or she knows what it is, or not. A manager’s approach on how to run an operation greatly affects employees’ motivation and willingness to buy into what is being advertised. The most effective managers have a unique ability to vary their styles depending on each employee’s knowledge and ability, the task at hand, time restrictions, and many other unforeseen factors. If you are a manager who has this fortunate skill, you will most likely win over your employees and inspire them to do their best at all times.

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