Category Archives: ScheduleBase Tips

Keeping Your Team Performing Well in Stressful Situations

November 25, 2015 | 934 views

Keeping Your Team Performing Well in Stressful Situations

Keeping Your Team Performing Well in Stressful Situations

It’s supposed to be the most wonderful time of the year. However, when consumers get annoyed by the long lines, crowds of people, and stressful holiday travel, your employees are the ones who take the brunt of it.

 

 

One of the hardest times of the year to work in customer service is the holidays. Still, you need your team to continue offering high level service regardless of the stress they’re under. For many of your customers, the holiday season is their first opportunity to set foot in your store. Giving negative service could hurt your potential for future sales and lead to damaging online reviews.

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Hiring Talent: How to Find the Best of the Bunch For Your Business

August 12, 2015 | 1,062 views

Hiring Talent: How to Find the Best of the Bunch For Your Business

Hiring Talent: How to Find the Best of the Bunch For Your Business

Ever notice how some people are exceptional on paper and in the interview, but when they get into the workplace, they leave you underwhelmed? These people are professional applicants. For recruiters, they pose a big time challenge.

 

 

Hiring the wrong people is costly. One survey estimated that a bad hire could cost an organization $25,000.

 

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How to Pull Out More (and Better) Feedback From Your Employees

July 8, 2015 | 1,135 views

How to Pull Out More (and Better) Feedback From Your Employees

How to Pull Out More (and Better) Feedback From Your Employees

Positive feedback is encouraging. Negative feedback and suggestions can be a little harder to hear.

 

If you want your business to thrive and keep your customers happy, you must keep your employees happy. Knowing how to make your team love working for you isn’t always easy – especially if you aren’t getting the type of feedback you need.

 

Here’s how to pull out more, and better feedback from your employees.

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Getting Your Employees to Work on Time is Your Responsibility

June 10, 2015 | 1,287 views

Getting Your Employees to Work on Time is Your Responsibility

Getting Your Employees to Work on Time is Your Responsibility

You hate the excuses, right?

 

Traffic was bad. 

 

I had to wait in line a little longer than I expected for my coffee.

 

My alarm clock didn’t go off in time.

 

Once in awhile, these excuses are valid. But when employee lateness starts becoming a habit, it’s time for a change – and the responsibility is yours.

 

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How to Make Meetings More Productive (and Keep Your Team Energized)

May 20, 2015 | 1,333 views

How to Make Meetings More Productive (and Keep Your Team Energized)

How to Make Meetings More Productive (and Keep Your Team Energized)

We’ve all had them: Unproductive meetings. They’re frustrating to everyone involved. These types of meetings leave people feeling drained, irritated, and overwhelmed. Instead of accomplishing a task, team members find themselves disappointed that they were forced to spend their precious time in a meeting that didn’t need to happen.

 

This is no way to lead your team and keep your employees energized.

 

 

 

Help avoid these all too common situations in your office, here are five tips for your next meeting.

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Too Much of a Good Thing? How Caffeine Might Hinder Productivity

May 13, 2015 | 975 views

Too Much of a Good Thing? How Caffeine Might Hinder Productivity

Too Much of a Good Thing? How Caffeine Might Hinder Productivity

It’s the drug of choice for many professionals – caffeine. Coffees, teas, and energy drinks line office kitchens ready for consumption by anyone who needs a little boost of energy during the workday. As popular as caffeine is, it must have some impact on your productivity, right?

 

Wrong.

 

 

Most people reach for a cup of Joe to boost their mood and focus. Although that might offer some immediate benefit, research at Johns Hopkins Medical School shows that caffeine drinkers will experience a short-term caffeine withdrawal soon after. That’s counter-effective to what you’re trying to accomplish when you get a caffeine fix. It’s also what’s probably causing your afternoon slumps.

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Taking Your Business Blog to the Next Level

December 17, 2014 | 1,122 views

Taking Your Business Blog to the Next Level

Taking Your Business Blog to the Next Level

Now that you’ve started your business blog, you’re probably interested in attracting more visitors. You should be! The readers of your blog can easily become customers, so it’s worth the effort to make your blog a shining beacon that will attract them.

 

Here we’ll look at how you can polish your blog and attract more loyal readers through valuable content.

 

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Leveraging Your Team’s Skills on the Schedule

August 6, 2014 | 1,436 views

Leveraging Your Team's Skills on the Schedule

Leveraging Your Team's Skills on the Schedule

It’s enough of a challenge trying to get all your  covered on the schedule. Actually trying to leverage your employees’ skills on top of that? Who’s got time?

But imagine how wonderful it’d be to have a killer salesperson, an uber organizer, and a customer pleaser on every shift. By making a little effort now, you can make sure you showcase each of your employees’ strong suits whenever they work.

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Employee Scheduling Tricks You Should Be Using

July 23, 2013 | 30,256 views

Employee Scheduling Tricks

Employee Scheduling Tricks

A small business manager can spend hours in front of an Excel spreadsheet building employee schedules weeks in advance. In fact, some managers are so amazing at this method of employee scheduling that they can schedule staff that aren’t even hired yet! They know who they need. They know when they need them. And, they know how long they need them for.

 

Knowing your employee schedule and being prepared for what will come is a lot easier than not knowing. Knowing in advance you have routine full-time shifts to schedule, several part-time hours to cover, an employee or two with flexible needs, seasonal employees with limited availability and last-minute requests to accommodate is a lot easier than flying by the seat of your pants.

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Employee Scheduling – Boosting Business Results

November 29, 2012 | 14,493 views

online employee scheduling software for small business

Employee Scheduling Software | ScheduleBase

My employee schedule is due again?

It’s a tedious and sometimes frustrating thought, one that usually hits shortly after you just finish scheduling your employees for the current period. It’s time to work your way through yet another employee schedule. And it will happen again and again, and yes, again. Maybe you’ve been unable to finish your other office tasks for the week? Or it’s quite possible employee scheduling is simply taking longer than it used to because you’re not motivated or organized? Perhaps responding to a voice mail from an employee regarding a schedule change or accommodating a recent schedule request in the form of a Post-it note stuck to your computer screen is a bit more difficult to accomplish this week than it was last week?

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