Monthly Archives: June 2015

How to Turn an Angry Customer Into a Loyal Fan

June 24, 2015 | 1,144 views

How to Turn an Angry Customer Into a Loyal Fan

How to Turn an Angry Customer Into a Loyal Fan

No matter how hard you try to avoid it, it’s bound to happen. A customer will eventually get upset with something or someone in your business. When that happens, you have two choices. You can either turn them away from your business forever, or turn them into a loyal fan.

 

 

Your customer’s happiness lies primarily in your employee’s hands. The way each employee handles a situation impacts how your customer feels about your brand. The key to creating loyal fans out of angry customers is to create happier employees. Here’s how.

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Could the Apple iWatch Actually Improve Your Productivity?

June 17, 2015 | 1,034 views

Could the Apple iWatch Actually Improve Your Productivity?

Could the Apple iWatch Actually Improve Your Productivity?

Apple recently launched its highly anticipated iWatch. Although there are many smartwatches in the market today, Apple’s release of the iWatch brought more attention and fashion sense to these wearable devices.

 

 

Security risks aside, employers have another concern about the latest technology trend – productivity. What happens to your employee’s productivity when he has easy access to his smartphone, tablet, and wearable technology in the workplace? Should you worry as an employer? Or should you encourage it?

 

Wearables + Employees = Better Efficiency

 

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Getting Your Employees to Work on Time is Your Responsibility

June 10, 2015 | 1,082 views

Getting Your Employees to Work on Time is Your Responsibility

Getting Your Employees to Work on Time is Your Responsibility

You hate the excuses, right?

 

Traffic was bad. 

 

I had to wait in line a little longer than I expected for my coffee.

 

My alarm clock didn’t go off in time.

 

Once in awhile, these excuses are valid. But when employee lateness starts becoming a habit, it’s time for a change – and the responsibility is yours.

 

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How to Make Money When You’re On Vacation

June 3, 2015 | 769 views

How to Make Money When You’re On Vacation

How to Make Money When You’re On Vacation

It sounds idyllic, doesn’t it? Making money while you sip a piña colada and soak up the sun on a beach somewhere. Yet for most business owners, getting that far away from the store sends ripples of panic down the spine.

 

 

  • What happens if someone calls in sick or quits while I’m gone?
  • What will happen to my profits?
  • How can I make sure my team keeps making sales?

 

 

 

Use your Autoresponder Effectively

 

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